Privacy Policy for Manela Health Concierge Membership
Effective Date: March 9, 2026
Manela Health ("we," "us," or "our") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit an inquiry through our concierge membership landing page, or otherwise interact with Manela Health and its related services.
This Privacy Policy applies to information collected through the Manela Health concierge membership campaign and related website pages operated by Manela Cardiology PLLC doing business as Manela Health.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you submit a membership inquiry, contact us, request information, or otherwise interact with us, we may collect personal information such as your name, email address, phone number, and any other information you choose to provide.
Health-Related Information
If you voluntarily provide information about your health concerns, symptoms, goals, or medical needs in connection with a membership inquiry or consultation request, we may collect that information for the purpose of evaluating your inquiry and responding appropriately. Submission of information through the landing page does not create a physician-patient relationship.
Usage Data
We may automatically collect certain information about your device and how you interact with our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and time spent on the site.
Marketing and Communication Information
We may collect information about your communication preferences, including whether you would like to receive promotional messages, updates, newsletters, or follow-up communications from us.
2. How We Use Your Information
We may use your information to:
1. respond to your inquiry about concierge membership
2. contact you by phone, email, or text regarding your interest in our services
3. provide information about membership, consultations, scheduling, or related services
4. evaluate membership inquiries and determine program fit or eligibility
5. improve our website, services, and user experience
6. analyze website traffic and marketing performance
7. send promotional or informational communications where permitted by law
8. comply with legal obligations and protect our business, users, and rights
3. No Sale of Personal Information
We do not sell or rent your personal information to third parties.
4. How We Share Your Information
We may share your information in the following circumstances:
Service Providers
We may share information with third-party vendors and service providers who help us operate our website, forms, analytics, communications, customer support, scheduling, or related business functions. These providers may only use your information to perform services on our behalf.
Legal Compliance and Protection
We may disclose information if required to do so by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, safety, property, or the safety of others.
Business Transfers
If Manela Health is involved in a merger, acquisition, restructuring, sale of assets, or similar business transaction, your information may be transferred as part of that transaction.
5. Cookies and Tracking Technologies
We may use cookies, pixels, analytics tools, and similar technologies to improve website functionality, understand user behavior, and measure the effectiveness of our advertising and marketing campaigns.
These technologies may collect information about your browsing activity, device, and interactions with our website. You can manage cookie settings through your browser, although disabling cookies may affect site functionality.
6. Marketing Communications
If you provide your contact information, you may receive follow-up communications from us about your inquiry, our services, and related offerings. You may opt out of promotional emails at any time by using the unsubscribe link in the email or by contacting us directly.
Please note that even if you opt out of marketing emails, we may still contact you regarding an existing inquiry, appointment, or service-related matter.
7. Data Security
We take reasonable administrative, technical, and physical measures to help protect your personal information from unauthorized access, use, alteration, or disclosure. However, no system can be guaranteed to be completely secure, and we cannot guarantee absolute security of information transmitted online.
8. Your Rights and Choices
Depending on where you live, you may have certain rights regarding your personal information, which may include the right to:
1. request access to the personal information we hold about you
2. request correction of inaccurate information
3. request deletion of your information, subject to legal and operational obligations
4. opt out of marketing communications
5. request information about how your data is used
To make a privacy-related request, please contact us using the contact information below.
9. Third-Party Websites and Services
Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies before providing them with your information.
10. Children’s Privacy
Our website and services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children under 18. If you believe a child has submitted personal information to us, please contact us so we can take appropriate steps to delete it.
11. HIPAA and Medical Information
Information submitted through this landing page or website inquiry form is used for general communication, membership interest, and intake-related purposes. Submission of information through the website does not by itself create a physician-patient relationship. If you become a patient of Manela Health, certain medical information may then be subject to applicable healthcare privacy laws and separate patient privacy practices.
12. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, complying with legal obligations, and resolving disputes.
13. International Users
Our website and services are operated in the United States. If you access the site from outside the United States, you understand that your information may be transferred to, stored in, and processed in the United States, where privacy laws may differ from those in your jurisdiction.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of the website after changes are posted means you accept the updated Privacy Policy.
15. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
Manela Cardiology PLLC d/b/a Manela Health
2820 NE 214th Street, Suite 902
Aventura, Florida 33180
(305) 384-1113
[email protected]